FAQ

How long does shipping take in the UK?

Please allow 7-10 days. If express shipping is required, please contact us.

 

How long does shipping take ROW?

Please allow 7-14 days.

 

How much are your shipping costs to a UK address?

Our UK shipping rate is £9.99 via Royal Mail 24 Hour Tracked.

 

How much are you shipping costs out of UK?

Our international tracked shipping charges start from £14.99, depending on where in the world you are. Shipping charges will be calculated at checkout.

 

I still haven’t received my order, when can I expect it? 

If you’re having issues with your order or haven’t received your order please email orders@prariefinnai.com with your order number and we will get back to you.

 

Sizing 

Collars sizes are based on SMALL/MEDIUM & MEDIUM/LARGE. Sizes are true to size. We advise to take the size up if you have a fuller bust.

 

Garment Care

For silk based products:

Please handle with care, and follow the wash care instructions on the label. We recommend dry cleaning for these products. 

For fine cotton products:

Please handle with care, and follow the wash care instructions on the label. We recommend a low soft wash for this fabric.

For peace silk products:

Please handle with care, and follow the care instructions on the label. We recommend dry cleaning for this product.

Embroidery products:

Please handle with care. We use delica beads for our embroidery, only using dry-clean friendly beads.

Cape products:

See the product in questions page for advice on this. 

Any questions about the care of handling of any of our products, you can contact us here.

 

Returns

You can review our return policy here.

Sustainability

Prarie Finnai is a fully conscious brand, and is working to ensure it is fully ethical and sustainable. Our products are rewearable and designed for a sustainable future. By offering smart design pieces that are entirely eco-friendly, we as a business are ensuring we make every effort to support the movement into fully sustainable future. 

We offer an entirely eco-friendly line, which is curated from only sustainable materials. Using Peace silk, a pure natural fabric, made in villages supporting vulnerable women’s communities. The silk was harvested after the worm/butterfly left the nest. Using even recycled plastic bottle thread on these vegan products. We want to be the change that actively encourages people to think about their choices by investing in quality, long lasting products.

Orders 

 You can order via our website, social media platforms, email and phone. Please telephone +44 (0) 7527 270242.

Stockists

If you are stockist looking to stock Prarie Finnai, please contact us at sophie@prariefinnai.com

Press

For all press enquiries, please contact us at sophie@prariefinnai.com

 If you have any further questions, please e-mail contact@prariefinnai.com, or fill in the forum below.